Logistics & Distribution Management

• Plan, coordinate, and oversee daily logistics operations, including warehouse activities, order fulfilment, route planning, and deliveries to multiple outlets.

• Work closely with central kitchen teams, restaurant outlets, suppliers, warehouse partners, and internal stakeholders to ensure timely and accurate deliveries.

• Manage the full order cycle, from order processing and inventory allocation to dispatch and delivery completion.

• Monitor delivery schedules, transport costs, productivity, and service standards to ensure operational efficiency.

• Resolve logistics, transportation, and delivery-related issues promptly to minimise disruptions to outlet operations.

Inventory & Cost Control

• Oversee inventory accuracy, stock movement, and warehouse records to ensure alignment between physical stock and system data.

• Investigate and resolve inventory discrepancies while maintaining proper stock control procedures.

• Monitor slow-moving, excess, and obsolete inventory to minimise wastage and unnecessary costs.

• Analyse operational data and performance indicators to identify improvement opportunities and achieve cost, accuracy, and productivity targets.

• Review existing workflows and implement process improvements to reduce inefficiencies and optimise resource utilisation.

Process Improvement & Compliance

• Develop and implement logistics procedures and best practices to improve operational and financial performance.

• Ensure compliance with company SOPs, food safety management systems, workplace safety requirements, and relevant policies.

• Maintain high standards of delivery accuracy, inventory integrity, service quality, and operational reliability.

Team Leadership & Stakeholder Management

• Supervise, lead, and develop the logistics team to achieve operational targets.

• Provide coaching, guidance, and performance feedback to improve team effectiveness.

• Collaborate with central kitchen, procurement, and restaurant operations teams to ensure smooth end-to-end coordination.

• Undertake additional responsibilities as assigned by management.