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Customer Service Consultant @ KL, RM $3,500 onwards, Long-term

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Contract
MYR 3500.0 - 4500.0 (Monthly)
Entry Level
1 Year Experience
Singapore

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Posted 415 days ago

Job Description

Location: Midvalley City, KL

Pay: RM $3,500 - RM $4,500

Duration: 5 days work week

Working hours: rotational shifts (7-8hrs per day)

 

Job Responsibilities

  • Attending to enquiries on various fronts, effectively maintaining our Contact Centre's high level of accessibility
  • Ensure communication with customers and clients with clear and relevant information
  • Manage customers or client’s feedback and complaints in a professional manner
  • Perform post-case administration for future reference

Job Requirements

Job Requirements

  • Diploma or Degree in any field
  • Min 3-5 years of experience in customer service in a contact center
  • Enjoy people engagement and providing good advice and patience in dealing with complex problems
  • Good interpersonal and communication skills
  • Location will be based in Kuala Lumpur 
  • Mandarin speaking as you will be dealing with Chinese callers.

 

Applicants who possess the relevant experience or interest are most welcome to apply.

 

For quicker response, you may WhatsApp 83536920 or email to admin_crew@crew.sg in the following format.

 

Only shortlisted candidates will be notified.

 

Join https://t.me/jobsbycrew for more job postings!

 

Outsourcing Team

Crew by HRnet | HRnet Ventures Pte Ltd

EA24c2435
As a customer service representative, you will identify and address customers' uncertainties. Attending to email and phone enquiries, effectively maintaining our Contact Centre’s high level of accessibility. Working as a team ensuring that customers service level is met.

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